Claims Management / Protocol

Comprehensive Risk Management takes a proactive approach to claims management. This approach results in effective cost containment by achieving appropriate claim resolution in the shortest time possible.


During the course of the claim validation process, we immediately identify those claims which present third-party issues. In the event that another party is liable for claim costs, we aggressively seek reimbursement on behalf of our clients. Our in-house legal department assists in all aspects of claims management including subrogation.

Our claims administration services are tailored to the needs of our clients and meet or exceed the minimum requirements of the State of Washington. It must be recognized that each self-insured employer along with their chosen third-party administrator is a team and that the State's self-insurance section compliance program reviews the interaction of the team. The employer must provide accurate and timely wage information, work in conjunction with the CRM team to facilitate return to work plans and provide bona fide job offers.