Claims Management / Protocol

Comprehensive Risk Management takes a proactive approach to claims management. This approach results in effective cost containment by achieving appropriate claim resolution in the shortest time possible.

Claims Set-Up

Our standards require claims set up within three days of our receipt of the claim. Usually, however, a claim is set up the day it is received. Effective cost containment is achieved through early contact with the injured worker, doctor, employer and any other parties that may be involved in the process. That way an effective action plan can be developed. Claims staff make a preliminary assessment and plan at the time of initial claim set up and review the claim at each diary date to be certain the solution is kept in sight. This early assessment of your exposure also ensures that a road map is clearly laid out that leads to a successful conclusion to the claim.